In this issue...
- Recent Enhancements Released
- Microbrewery and HighOrbit BPM
Enhancements Update - Recent Releases
Software development is always a moving target and subject to rapid changes in priorities. At HighOrbit, priorities revolve almost entirely on customer requests. Though not part of our original summer development schedule, these latest enhancements are an example of our dedication and responsiveness to client needs. Three highlights of this development centered on the web interface; enhancing the user experience while providing customer requested features.
Mobile Device Friendly User Interface - The user interface was modified to be more compatible with mobile devices. This is most notable with the left process list pane and how forms are rendered on mobile devices such as iPads. Consolidated Groups & Roles Maintenance - Groups and Roles can now be maintained in a single, easy to use screen. Associated with this is the added feature allowing you to create groups "on-the-fly" in the process designer. Simply hit CTRL-G in any open design and a dialog box will display to create the new group name. CSS Added to Company Branding Option - Hosted accounts can now specify custom style sheets for more flexibly company branding.
Diamond Knot Brewing Automates Operation
This is a perfect example how the benefits of workflow automation can be realized by any business or organization. Microbreweries are probably not the first industry you think of regarding workflow automation, but Diamond Knot Brewing demonstrates the versatility and flexibility our solution can deliver and all at a truly affordable price point. ~ HighOrbit
Delivering quality and diversity, microbreweries have seen rapid growth across the country, bringing new challenges to these once small businesses. As the trend continues, breweries like Diamond Knot Brewing Co. headquartered in Mukilteo, WA have expanded to multiple locations. To streamline their processes, Diamond Knot has implemented HighOrbit Corporation's business process management solution to manage their growing business and increased staff.
"HighOrbit enabled us to create structured processes for many different needs, for user initiated and recurring tasks," said Bob Maphet, owner of Diamond Knot Brewing Co. "Since we could build our own processes, tailored to our needs, employees are now more accountable for their actions. HighOrbit's attention to detail, training and availability to answer questions during the implementation process has brought much needed structure."
Diamond Knot is a microbrewery, operating two breweries and three restaurants. Prior to HighOrbit's workflow automation system, the company relied on email to track their process, leading to some employee tasks being overlooked. Diamond Knot currently has 14 users on HighOrbit and plans to implement the system in eight new departments. HighOrbit manages the company's marketing requests, maintenance requests, management decisions, procurement requests, human resources and accounting processes.
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