Bilbrey Insurance Services Automates Internal Processes
HighOrbit Provides The User-Friendly Interface & Flexibility They Needed
Even with the most powerful workflow automation system, a complicated user interface has further slowed internal processes for some of the most skilled IT professionals. In search of an employee workflow system that allowed flexibility and easy implementation, Bilbrey Insurance Services, Inc. turned to HighOrbit Corporation. HighOrbit’s cost-effective workflow automation system enabled the Company to manage their staff workflow needs, including administrative tasks, insurance underwriting procedures and general office practices.
"HighOrbit provided an easy-to-design system with well-communicated instructions, which allowed our IT team to set up workflow process quickly, whenever needed," commented Tammy Wenck, Administrative Coordinator for Bilbrey Insurance Services. "HighOrbit’s system was affordable and easy to use, and it enabled us to adjust our processes internally, without requiring outside assistance."
Bilbrey Insurance has benefited from HighOrbit’s workflow automation system, which cleaned up the companies many procedures. The HighOrbit system has smoothed the transition of workflow from one employee to the next, ensuring that no procedural step gets overlooked in the assembly line-type approach Bilbrey’s underwriters often use. In addition, HighOrbit has enabled Bilbrey’s management team to track progress and measure performance for each of the ten employees that utilize the system.
According to HighOrbit’s Brian Dwyer, the company’s business process management solution was developed to give companies greater control over the individual processes they rely on for the successful operation of their business. "Clients of every size use our web-based software for a diverse set of reasons, finding the advantages of accountability, control and efficiency," he said.
"We have had a great experience working with HighOrbit and we’ve been able to implement their system with little training," Wenck commented. "Our staff likes the user-friendly interface and automated reminders, which have kept them on task and improved the overall structure of our processes."
Bilbrey Insurance Services, Inc. was formed with the primary goal of providing marketing, member services and first-line underwriting to the Iowa Communities Assurance Pool (ICAP), a group self-insurance program for Iowa municipalities. The company has been in operation since 1987 and is located in Johnston, Iowa.
HighOrbit Corporation is a software development company located in St. Louis. The firm serves clients worldwide with innovative business process management, designed to fit each business and help achieve a custom application that provides operational efficiency. HighOrbit has the most versatile process management solution available. That versatility means the HighOrbit system can be applied to virtually all facets of business processes, including sales, accounting, human resources and tech support for as little as $75/month. |