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HighOrbit Newsletter - April 2007
in this issue...
Welcome to HighOrbit and our latest BusinessProcess Management and Workflow Automation newsletter.
It includes a highlight of a recent enhancement and customer case study. Hopefully, the new enhancement is the feature you have been looking for. The case study outlines a client’s problem. It describes the process automation and the resulting benefits. Maybe you have a similar problem to solve?
Tech Support Automated: Accountability & Customer Satisfaction Improve
An innovative software company utilizes HighOrbit to effectively manage incoming support requests and analyze their outcome.
Web Services Enhancement Now Available
HighOrbit is excited to announce the addition of Web Services functionality to its workflow engine. Web Services will allow HighOrbit BPM to interface with many types of external systems using industry standard protocols.
Users can define their processes to contain method calls to external resources such as stock quotes, accounting systems, distributor pricing, package tracking, and many other types of networked applications.
In-bound Web Services calls allow application developers to integrate their new and existing software with the functionality of HighOrbit's workflow engine and task assigning. For more details on how to use Web Services, contact your Process Specialist.
BlueCross BlueShield Association Chooses HighOrbit
April 4, 2007: SAINT LOUIS, MO – HighOrbit Corporation has signed the BlueCross BlueShield Association (BCBSA) as a client. The BCBSA will be using HighOrbit’s Workflow Software to automate internal business processes.
According to HighOrbit’s Brian Dwyer, HighOrbit BPM was developed to give companies greater control over the individual processes they rely on for the successful operation of their business. Clients use the web-based software solution for a diverse set of business processes from human resource management to sales, accounting and IT.
The BlueCross and BlueShield Association is the trade association for the independent, locally operated Blue Cross and Blue Shield companies. The 39 local member companies of the BlueCross and BlueShield Association have provided millions of families with top-quality, affordable health insurance for more than 70 years.